FAQ

FAQ – Frequently Asked Questions

General Questions

How do I find the right size?

You can find a size guide on each product page. If you need additional information, please feel free to contact us at support@montaire-wear.com – we’ll be happy to help!

How do I contact Montaire Wear?

If you have any questions, you can contact us at any time. We aim to respond within 24 hours. Contact: support@montaire-wear.com

How do I use a discount code?

You can enter your discount code during checkout. Simply enter the code at checkout, and the discount will automatically be applied to your order.

Orders and Payments

Which payment methods can I use?

You can pay using Klarna, Mastercard, Visa, American Express (Amex), Apple Pay, and Google Pay.

How can I cancel my order?

You can cancel your order up to 30 minutes after it has been placed.

Will I receive an order confirmation?

Yes, you will receive an order confirmation via email immediately after submitting your order. It will include your order number, an order summary, and the delivery address.

Shipping and Delivery

How long is the delivery time?

Delivery time is typically 7–14 business days. Delivery times are estimates and cannot be guaranteed.

How much does shipping cost?

Because we ship our products directly from the supplier to you, we save on transportation and storage costs—which means we can always offer free shipping!

I have not received my order – what should I do?

Haven’t received your order? We’re sorry! If your package has not arrived, please contact us at support@montaire-wear.com.